Summary This position is located at US Mint,Mint/HQ/Dir/Sales and Marketing Directorate. As a Market Research Specialist, you will be completing complex work. Responsibility include market research planning; overseeing the execution of market research conducted by contractors; managing the United States Mint customer satisfaction measurement program, accountable for developing and managing the market research budget for SAM and project manager for the largest market research contracts. Responsibilities As a/an Market Research Specialist, you will: Manage qualitative and quantitative market research work that requires expertise in: sales and market research studies and analyses; new product introduction; market intelligence; research contract management; customer satisfaction research; developing marketing plans and strategies; survey design; moderator's guide development; federal government data collection requirements; usability of primary, secondary and syndicated research; and the presentation of research findings, reports, analyses and summary data to business decision-makers. Conduct analysis of existing or proposed SAM numismatic products, programs and services, develops and executes market research plans, analyzes conclusions and recommendations and presents findings utilizing consolidated reports, oral presentations, memoranda and other documents that address all levels of United States Mint management and executive audiences. Serve as a project manager for major research projects or initiatives; directs broad complex long-term studies and research projects that require the application of advanced analytical and statistical methods and procedures; and is accountable for timeframes to meet established project objectives. Requirements Conditions of Employment All employees must wear face masks while on MINT property when required by CDC and Federal guidelines. A one-year probationary period may be required. Must successfully complete a background investigation. Public Trust - Background Investigation will be required. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Obtain and use a Government-issued charge card for business-related travel. This opportunity is also open to Status Candidates under Announcement 24-MINT-434. Please refer to that announcement for details on open period, eligibility, and how to apply. Key Requirements: Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizen or U.S. National Qualifications You must meet the following requirements by the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year and indicate number of hours worked per week on your resume. Specialized experience for the GS-14 is defined as one year of experience at the GS-13 level, or equivalent, that is directly related to the position, and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position is defined as: Preparing marketing research plans; AND Designing, coordinating quantitative market research studies and analyzing the study findings; AND Developing and presenting research reports of findings for staff and management. Education Additional Information OTHER INFORMATION: We may select from this announcement or any other source to fill one or more vacancies. This is a bargaining unit position. We offer opportunities for flexible work schedules. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits