Job Information
Lumos Network Operating Company Corporate Trainer II in Waynesboro, Virginia
Corporate Trainer II
* *
Charlotte, NC, USA * Kansas City, MO, USA * Virtual
Req #2068
Thursday, August 22, 2024
Title: Corporate Trainer II
Location: Preferred location in Kansas City or Charlotte Metro
Job Summary
The Corporate Trainer II position is responsible for the effective development, coordination, implementation, and management of employee training programs. The Corporate Trainer II primary focus will be to provide training support for multiple departments and groups, both individual contributors and people leaders. The Corporate Trainer II is expected to use autonomy to ensure assigned goals and tasks of training programs are met. The Corporate Trainer II will work with department leadership to develop strategies to hit assigned training goals. The Corporate Trainer II is expected to be an expert in their assigned tasks by utilizing superior understanding of all areas of assigned responsibility.
Duties and Responsibilities
60%
- Facilitates assigned training tasks and programs
- Acts a Subject Matter Expert (SME) for multiple areas of focus
- Works directly with individual contributors and people leaders
- Mentor and provide training on systems and processes
- Facilitates both face-to-face and virtual training programs in support of new employee onboarding and existing employee continuation training
- Acts as (SME) for sales enablement tools
- Works with multiple departments
- Maintains a positive learning environment
25%
- Assists in the development of both remote and face-to-face training programs for multiple departments
- Works with training team to fulfill basic and more complex training requests
- Assist in building training programs in Learning Management System (LMS)
- Updates Learning Management System (LMS) to accurately reflect employee participation
- Brainstorms ways to improve ROI on all associated training programs
15%
- Administrative and Special Projects
Qualifications
Education: Bachelor's degree or relevant experience
Experience:
- 3-5-years relevant experience
- Proficient in presentation, coaching and process development
- Proficient in training via virtual platforms (Zoom, Microsoft Teams, Webex)
- Experience in all Microsoft Office products
- Prior experience in coordinating training needs across multiple products, locations, and attendees.
- Preferred experience in in Sales Customer Relationship Management Systems (CRM) (Salesforce, Dynamics)
- Moderate experience in online content development with Articulate 360 tools (Rise, Replay Storyline)
- Intermediate experience with LinkedIn platforms (LinkedIn Learning, LinkedIn Sales Navigator)
- Intermediate experience with ZoomInfo, Reonomy, and Demand Science
- Intermediate experience with Adobe Suite
- Moderate experience with Learning Management Systems (LMS)
- Intermediate experience with video development
Key Competencies:
- Passion for Learning and training
- Good organizational and time management skills
- Excellent Written and Verbal Communication Skills to work with Executive leadership
- Exceptionally Detail- Oriented
- Ability to work autonomously to achieve assigned goals
- Ability to work with multiple departments
- Ability to manage multiple projects
- Ability to work in a fast-paced environment
- Excellent Team Player
- Moderate travel required
- Job Family Training
- Pay Type Salary
- Charlotte, NC, USA
- Kansas City, MO, USA
- Virtual
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