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Baystate Health Supervisor of Nuclear Cardiology, Stress Testing, and EKG Lab in Westfield, Massachusetts

Full Time 40 Hour Day Shift

Summary:

The Supervisor of Nuclear Cardiology, Stress Testing, and EKG lab is responsible for implementing the Health Systems mission, vision, and values by providing the overall assessment of strategic and operational planning, coordination, staff development, customer satisfaction, and quality of services delivered within Nuclear Cardiology and Stress Testing. This position requires knowledge of cardiac physiology and strong supervision skills.

Job Responsibilities:

1) Supervises daily operation of the stress testing & EKG labs at 3300 Main Street, the S4 BMC main campus, and partners with leadership for regional support. Coordinates staffing and schedules equitably. Develops efficient turnaround between test scheduling, performance, and report (Stress & Imaging) generation. Resolves problems and knows how to refer decisions to others.

2) Staff development and supervision. Hiring of new personnel. Directs and supervises staff. Ensures productivity and monitors performance. Promotes staff development and evaluates performance annually. Disciplines employees as necessary in compliance with BH policies. Assists management with formal and informal communication. Develops and maintains policy and procedural manuals—partners with management to implement regional models of care for stress testing and nuclear imaging.

3) Assists Management with fiscal operations of the departments. Assists in yearly capital and operating budget. Ensures charge capture in McKesson occurs. Monitors each lab’s productivity and makes appropriate adjustments, based on volume, supply usage, and quality.

4) Quality improvement and Control. Monitors customer satisfaction through Press Ganey. Educates and modifies practice as necessary to improve compliance. Ensures equipment safety and follow policy for maintenance. Partners with Radiation Physics on compliance QA and PM maintenance for Nuclear Imaging Cameras. Follows proper procedure for incident reporting, substance precautions, infection control and nuclear isotope spill and disaster response.

5) Strategic Planning. Collaboration with medical leadership and management re: departmental goals regarding service line and hospital strategic plan. Collaborates with IS, Management, and Radiology for (FUJI, McKesson, and MUSE) and their regional application. Partner with management to develop a positive relationship within the medical community to improve H&V Program image and integrity of the department. Develops and maintains excellent customer and team relationships.

6) Knowledgeable and able to perform Nuclear Cardiology procedures (Imaging and Stress Testing). Can operate appropriate equipment to established protocols. Documents appropriately and provides information to medical leadership when necessary. Initiates emergency procedures in accordance with established hospital policy.

Required License / Certifications:

CNMTB or ARRT nuclear medicine licensure or RN with Cardiac experience (preferred)

Preferred Work Experience:

  • 1+ Years of supervisory experience

Education:

  • High School Diploma or Equivalent

  • Bachelor's Degree in a related discipline (preferred)

Skills and Competencies:

  • Provide support for ICANL accreditation as the technical director or assists lead Nuclear Tech

  • The ability to set goals and communicate a plan of action

  • The skill to empower team members to deliver results

  • The ability to accomplish a task with concern for all the areas involved

  • The ability to communicate information through written and verbal means

  • The ability to use logic and reasoning to troubleshoot problems and identify effective solutions

  • The ability to provide customer service to patients and other customers

  • The ability to cope with and adapt to uncertainty, and exercise good judgment based on available information

  • The ability to effectively plan and delegate

  • Knowledge of health care compliance policies, practices, and systems

THE ADVANTAGES OF WORKING WITH BAYSTATE!

  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance

  • Generous PTO – up to 25 days in the first year, with scheduled earned increases

  • Continuing education support and reimbursement

  • First Time Home Buyers Financial Packages

  • Farm Share Memberships

  • 403b retirement company match & annual company contribution increase based on years of service

  • Free money coach advice from a certified professional

  • Wellbeing programs that include but are not limited to mental, physical, and financial health

  • Pet, home, auto and personal insurance

  • Life insurance

  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

  • Wellbeing programs that include but are not limited to mental, physical, and financial health

  • Onsite parking (Wing, Noble and BFMC posting only)

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Science: Business Administration/Management, GED or HiSET (Required)

Certifications:

Certified Nuclear Medicine Technician - Nuclear Medicine Technology Certification Board

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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