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Google Technical Operations Manager, OSP Construction in Durham, North Carolina

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

The application window will be open until at least July 19, 2024 . This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

As a Technical Operations Manager, you will work closely with a cross-functional team to plan, deliver, and deploy new technologies and projects to local markets and surrounding communities. In your role, you will manage the day-to-day operations, milestone tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. This will also make you responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, splicing/testing for project turnover, and acceptance to downstream stakeholders. Additionally, in this role, you will learn about products and initiatives that your partnering teams at GFiber are working on and how to incorporate them into the work you are doing.

In this role, you'll:

  • Ensure projects are built according to approved engineered design plans and GFiber Standards in adherence to current contracts, SOW’s, and municipal requirements.

  • Foster an open, transparent, and cross-discipline change management process when deviations are necessary during execution.

  • Manage project budgets, scheduling, resource/activity planning, activity sequencing and prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.

  • Ensure project milestones and delivery dates are aligned with business commitments and vendor construction schedule.

  • Communicate progress, working with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance.

At a minimum we'd like you to have:

  • Bachelor’s degree or equivalent practical experience.

  • 4 years of Program/Project Management experience within large, capital intensive, technical scopes of work.

  • 7 years of directly managing vendor resources, performance management, and accountability for project-based deliverables.

  • Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

It's preferred if you have:

  • PMP, PgMP or other project management certification.

  • 10 years of Project/Program Management experience.

  • 10 years of experience in a Vendor Management role.

  • Experience managing capital, operational and technical programs.

  • Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.

  • Understanding CAD, GIS systems and FTTH records/As-builts.

  • Experience presenting to city and municipality representatives and officials.

The US base salary range for this full-time position is $$114,000 - $126,000 + bonus + cash award + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) .

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5_yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.

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