Job Information
Kelly Services Customer Support Representative in Windsor, Connecticut
We’re seeking a Customer Service Representative to work at a premier company in Windsor, CT. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
Salary/Pay Rate/Compensation:$19/hr
Schedule: 8am-5pm
Why you should apply to be a Customer Service Representative:
• Competitive salary and benefits package
• Positive and professional work environment
• Opportunity to work with a premier company in the industry
• Career growth and development opportunities
What’s a typical day as a Customer Service Representative? You’ll be:
• Providing high level, professional, and effective customer service
• Answering all calls with a positive and cheerful attitude
• Accurately entering customer orders to ensure error-free order entry
• Developing knowledge and expertise of the customer service functions within the TECSYS system
• Reviewing orders received to ensure accuracy and completeness
• Proactively contacting customers to clarify any irregularities or changes to orders
• Encouraging increases to customer orders to benefit the customer
• Participating in marketing campaigns and promoting company products
• Handling customer inquiries and exceeding expectations
• Providing necessary information and assistance to customers
• Performing other duties as assigned
• Maintaining regular and dependable attendance
This job might be an outstanding fit if you:
• Thrive on providing assistance and solving problems
• Have excellent interpersonal, verbal, and written communication skills
• Are computer literate, including Microsoft Office
• Have attention to detail and a sense of urgency
• Possess excellent telephone voice and persona
• Have a high school diploma or equivalent
• Have 3-5 years of customer service experience
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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