Are you ready to take your career to the next level? As a Full Time Digital Commercial & Business Product Manager at Mercantile Bank in Wyoming, MI, you'll be at the forefront of innovation, driving impactful solutions that prioritize customer needs. You'll collaborate with a dynamic team in a fun, flexible environment that values problem-solving and excellence.

Primary responsibilities:

• Identify and lead digital product management that drive customer satisfaction and build successful banking relationships with businesses.
• Build relationships with internal and external partners and vendors.
• Troubleshoot issues and ensure successful client onboarding, training and support.

A little about us

Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people.

You'll be rewarded for your expertise through competitive compensation, bonus programs, and best-in-class benefit options, such multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, 3 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan.

Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals.

Your day as a Digital Commercial & Business Product Manager

As a Full Time Digital Commercial & Business Product Manager you will spearhead the management of digital commercial and business products designed to generate non-interest revenue opportunities. Collaborating closely with department managers in Treasury Management and operational areas, you'll ensure our product offerings remain competitive in a rapidly evolving marketplace. You will oversee a dynamic portfolio of both existing and new products, enhancing their performance through active participation in testing and upgrades. Your role will involve building and nurturing relationships with key business unit leaders, managing vendor partnerships, and conducting thorough cost-benefit analyses for new initiatives. Additionally, you'll play a pivotal role in training, marketing, and supporting the sales process, ensuring seamless implementation of innovative solutions.

By contributing to the bank's strategic goals and enhancing efficiency, you will directly impact our commitment to customer-centricity and excellence.

What matters most

To thrive as a Full Time Digital Commercial & Business Product Manager at Mercantile Bank, you'll need a robust skill set and relevant experience. A bachelor's degree in business, coupled with 5-8 years in various banking sectors, including Treasury and commercial banking, is essential. Yo